Tracey is Personal Assistant to Dr Eli Joubert, providing dedicated administrative support for his gender dysphoria assessment and therapy services.
With over 30 years’ experience in administration and customer service, Tracey brings a warm, friendly and organised approach to her role. She understands that reaching out for an assessment or therapy appointment can feel like an important step and aims to make the administrative process as straightforward and welcoming as possible.
Working entirely via email, Tracey responds to enquiries, coordinates appointments, manages invoicing and ensures clinical reports are securely sent to patients following their assessments.
With a strong focus on kindness, discretion and clear communication, Tracey is there to help make each stage of the process run smoothly and ensure patients feel welcomed and supported from their very first enquiry.
